Here are what some of them have to say.
At Z L Construction, our customers are our best advertisers.
Here are what some of them have to say.
I believe the strength of hiring ZL Construction is that Jake has very capable back end support. The carpentry, electrical, plumbing works and paint jobs were high in quality and we found very little defects. There was very minor ratifications required after handover.
What I really liked was that Z L wasn’t pushy about using other products/services outside of their own and even recommended aspects which can/cannot be lower budget, making them not just construction specialists but also great problem solvers.
Thirdly, throughout the entire renovation project, we were frequently updated by Lewis and CJ on its progress. Whenever issues or problems cropped up, we were all able to come quickly together to discuss about them and solve them together in a timely fashion. For instance, there was a problem with a certain gas pipe in our new place. Uncle Tony and CJ quickly came in and gave us advice on how to deal with it. Eventually, this issue was rectified very quickly.
Thank you for not failing the trust to appoint ZL directly, and even though we were on a tight timeline, the team ensured that quality was not compromised and managed to hunt down similar finishing and materials to match our current setup.
Even though it was only a 3-month project, the upgrading works had to be completed in phases as it was still occupied by our live-in dormitory staffs; and work had to be carried out with as little noise and dust throughout the entire day without also affecting our live-in residents and close proximity neighbors.
With a toddler and baby in hand, it was such a relief to have a professional team that could handle all our renovations matter effectively and efficiently. Most importantly, it was done with our best interests in mind.
On top of their efficiency, the quality and workmanship on the carpentry work were excellent. Jake was creative on the design, at the same time, practical on the cost considerations and budget constraints. He remains honest in the materials he uses, recommending only materials that are value for money.
We are thankful for how you respected our decisions on the way we wanted our new place to be done up. This was something especially important to us as we were first-time home owners and had great expectations on how our new home should turn out.
I would like to compliment the service and professionalism of Ryan. He is prompt in his response and he takes responsibility when, in the rare occasions, things do not go as planned.
Ryan is definitely an asset to your organization.
I was so impressed by the support and service provided by Project Manager Ryan Liu and his team that I felt compelled to go on record with my praise. Ryan was of great assistance to fulfil our request on short notice and was accommodating to our wishes. I especially was impressed by his willingness to answer queries at all times of the day and how quickly he was able to respond to changes in the quotation. Overall, the lighting job turned out phenomenally and Ryan’s team was efficient and able to respond to changes in the requirements readily.
Especially commendable was how you could understand what we wanted and yet provided practical insights and creative inputs to make this whole project work! We felt safe and assured with the project left in your hands, and ZL certainly did not let us down.
A note of mention would also be the seamless transition between yourself and your colleagues of ZLC during your reservist stint when you were unavailable. Ryan, who had stepped in during your absence, continued to keep us updated and work was being carried out with business as usual. Kudos to the team for great teamwork and a flawless handover!
Their workmanship on the Craftstone feature wall is a truly masterpiece!
Even though we only found out about your service after we had hired our reno contractors, we are really glad to have a piece of your wall done up nicely by ZL.
There were the occasions when their customer service was tested with last minute special requests, but Ryan and his team proved to be an exemplary example for the industry to try to emulate by going the extra mile to assist me in realising my dream craftstone feature wall.
Regular updates were given to keep us aware of the progress and all works were carried out in a safe and professional manner. The team was also very accommodating to the changes we requested and was always willing to go the extra mile, even after the project has been completed.
As a first time home owner, we are glad to have engaged Z L Construction Pte Ltd. We are more than pleased on how our new home turn out to be.
Having gone thru several Designers and Contractors, it was a huge relief to finally find contracts that are reliable, trustworthy, fair, honest and professional and delivery on both the quality of workmanship and customer service.
We are very happy with the end product & will definitely recommend Z L Construction to others who are looking to install Craftstone in their homes.
The environment of the Home has been improved and the residents are enjoying the concrete grounds created for recreation and rest.
We believe that their strong project management skills and efficient communication model with their sub-contractors led to that success.
They gave very constructive comments and helped us save money on unnecessary customizations. I was very satisfied by their honesty and level of commitment.
We did not encounter any surprises in your costing and planning. The outcome of the project, materials used, finishing and final look-and-feel are as was expected and agreed-upon. We appreciate your input during the planning and execution stage, and the flexibility shown, also late into the project, when we decided to make last minute changes. Your contacts and follow-up with the regulatory instances involved, getting all the required permits in time, was also very valuable to us.
Even though the scale of the project is relatively small, throughout the course of the renovation, Mr Yeoh exhibited strong professionalism and product knowledge. He is accommodative and accurate in costing and scheduling of our project.
We were impressed with the attention to details and are grateful for your recommending great solutions to unforeseen issues.
Our firm has worked with many contractors during the past office renovation, and yours is absolutely one of the best.
We are pleased to share our appreciation and gratitude for the excellent quality service that your company provided. We sincerely appreciate your responsiveness and the way you conduct business.
We are very happy with the outfitting and renovation works done at our new office.
Gabriel, Bendemeer, Nov 2010
Tony was extremely helpful in getting us to think about the renovation process.
Eileen, Bishan, Oct 2010
We are enjoying the comforts of our newly refurbished home, all thanks to you!
Mr Ong, Oct 2010
Great reliable service, Keep it up! I have already told my friends about you!
Mr & Mrs Tan, home owners at Redhill, Sept 2010
ZL Construction is highly proactive in serving customers’ interests and needs. We have to finish our renovation within 2 weeks to be in time for our wedding and ZL Construction was able to meet the tight dateline without compromising on quality and service. It is also to provide a range of solutions catering to different needs and budget. Living true to its motto, ZL Construction is indeed your trusted contractor.
Henry Dawson, tenant at Moulmein, Oct 2009
The project team ensured the completion is on schedule and more importantly within budget. Kudos to Tony.
Mr & Mrs Shane Wong, home owners at Bishan, Aug 2009
Excellent customer service & ontime delivery. Thanks ZLC!